A 99.9% Server Uptime
We have set up our web hosting platform using dependable hardware components and heavily modified software. Our admins have installed a tweaked version of Security–Enhanced Linux on each of our hosting servers in order to ensure maximum security and dependability. We have added several distributed denial–of–service prevention mechanisms along with highly efficient firewalls to make sure our internal network is unassailable and safe.
All web hosting packages come with a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, the guarantee remains the same.
A 99.9% Network Uptime
If you want to provide an enterprise–level web hosting service, you can hardly lean on the default network configuration in a datacenter. We’ve set up our very own custom internal network so as to ensure a hypersonic connection speed with the rest of the world.
And because of this, irrespective of which data center facilities you select: our datacenter in USA, our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe or our datacenter in Australia, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee is valid for all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, when it’s your hard–earned cash on the line, you can’t feel really secure. That’s why, with all our cloud hosting packages we offer a 30–day money–back guarantee. In case you don’t feel pleased with our web hosting service or in case you need to use an even more robust web hosting solution, such as a VPS or even a dedicated hosting – you will get a full refund, without hidden costs or reimbursement taxes.
24/7 Technical Support
If you happen to own a web hosting company, your technical support engineers are of great importance. That’s why we’ve cautiously selected a highly skilled group of techs, each with lots of years of experience behind his back. Thanks to them, our company offers 24x7 support with each of our hosting solutions.
And not only that, we offer a 1–hour response time guarantee. All client support tickets are answered in under an hour and our average support ticket response time is below 20 minutes!