Support Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Reply Warranty

  • Each ticket that you submit to the client help and support Dept will be attended to within approximately one hour. The common questions will be replied to right away. Nevertheless, if the assistance request you have posted calls for aid from a certified admin technician, we will address the ticket to him and will inform you about the delay.

  • Top quality support service
  • Professional Customer Support Service

  • We are working for you 7 days a week to supply help and tech support and to help you with any issue that you could run into while you are monitoring your virtual server. We will help you with all installed in advance applications, such as your Operating System, server administration panel (depending on the VPS type) and the Web Site Control Panel created 100% by our company.

  • Intuitive help center
  • An Educational Help Zone

  • In the Web Site Control Panel that comes without charge along with your virtual server, you will find an interesting Help zone, that features all you need to be informed on when maintaining your web pages and programs. We have included a wide selection of how–to content articles and video courses that display the common website administration responsibilities in an easy to read manner.