1 hour ticket response
We are dedicated to providing a rapid and adequate solution to each helpdesk ticket posted by a client. Our knowledgeable support team members will examine your situation and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all client support tickets. In reality, our average customer support ticket response time has proved to be 20 minutes.
A Top–Notch Help Desk Support Service
We’ve got a team of web hosting support professionals who are eager to answer all your questions whenever you are in need of support. Almost all our help desk support staff representatives have lots of years of experience in the web hosting realm, which means that you can constantly rely on swift and elaborate answers to your concerns.
An Easy–to–Navigate Help Center Section
To help you get a quick suggestion on how you can use a specific service, we have incorporated a truly intuitive Help Center section in the Web Site Control Panel. You can browse through a big selection of web hosting account administration articles and website administration articles, take a glimpse at the F.A.Q. archive or watch our instructional video tutorials.