Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • In the Web Site Control Panel you can find a detailed Help Center section offering various help articles and commonly asked questions. They are compiled by our support team of professional technicians. Just type in your question and our smart system will provide you with the best answer.

  • Top quality support service
  • Educational Video Clips

  • If you’d rather watch how a task is performed or how an issue is sorted out, instead of just reading about it, check out our compilation of step–by–step video tutorials. They address a variety of issues and will help you swiftly learn how to work with our Web Site Control Panel.

  • Intuitive help center
  • A 60–Minute Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 customer support service with a one–hour ticket response guarantee. A group of professional techs will be available to you to reply to all the queries that you may have. During off–peak times, a response will be supplied in even less than 20 minutes.